InBe Docs

Billing

Simple pricing that scales with you. Only pay for what your users need. Most people never exceed the free tier.

Plans

Overview

  • Builder: The fastest way to kick the tyres. Live keys in 60 seconds and £10 on us—no card, no strings
  • Hobbyist: Perfect for side-projects and indie hacks that need real uptime without the enterprise features and prices.
  • StartUp: Build a standout product with rich, real-time place data and analytics without the six-figure data contracts, dev-ops overhead, or compliance headaches.
  • Scale: When our API becomes mission-critical. Higher concurrency, faster support, and roadmap influence.
  • Enterprise: Compliance-ready location intelligence for global brands with tailored contract, iron-clad SLA, best-in-class support.

Breakdown

BuilderHobbyistStartUpScaleEnterprise
Price£0£25£99£499Custom
One time gift£10£10£120£10£10
Monthly Credit£0£30£120£700+15% bonus
Requests per second12525
Requests per 24 hours3001k10k100k
SupportCommunity48h Email24h Email4h Email, Channel4h Email, Channel, Calls
Early AccessNoNoNoYesYes

Tip

You can view and change your plan any time in the dashboard In the billing section.

Usage and limits

Your current usage, remaining quota, and next reset date are visible in the dashboard. The widget makes API requests on behalf of your site as users interact with it.

Typical session usage:

  • Search view: 1 request per search (more if the user loads more results)
  • Results view: 1–3 detail requests progressively (for richer cards)
  • Total per engaged user: ~1–4 requests

Limits

If you exceed your plan’s limits, requests will return 429 Too Many Requests until the window resets or you upgrade/add credit.

Monthly credit

Your monthly credit resets at the start of each billing cycle. Unused credit does not carry over.

Request pricing

This is the cost of the requests you make to the API, and is charged to your credit balance.

Displaying venues to your users takes as little as 1 request (search) per session, or 2+ requests (search + detail) per session to also get rich data about a venue.

Request typePrice per 1000
Search£6
Detail Basic£8
Detail Advanced£12
Venue Menus£6

Billing and invoices

Top-ups

Top-ups are great for handling spikes in usage. Top-up credits never expire and are only used when monthly credit runs out.

Manual top-ups

Use manual top-ups any time. They don’t expire and are only used after monthly credits.

Auto top-ups

Auto top-ups are available for paid plans. By default the auto top-up amount is 20% of your monthly subscription (rounded). You can change or disable this in billing → invoices.

Auto top-ups only action when your total credit (monthly + top-up) balance falls below 10% of your monthly subscription.

Auto top-ups

Auto top-ups are enabled by default for all plans above Builder, and automatically add credit when your balance falls below a threshold. You can disable or change it on the billing page.

Top-up credits never cycle

Top-up credits never cycle, so whatever you add will be safe.

Cancellations and refunds

You can cancel or change plans at any time. Refunds are handled per our Terms of Sale. Usually refunds are only given when there has been an issue with the service or billing processes. Refunds are not provided for canceling your subscription. When refunds are given, they are tipicly processed within 24 hours.

Need help?

Contact support via the dashboard or your account manager (Enterprise).

Next steps

On this page